June 24, 2024


Last updated September 20, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and send your return to the following address:


Attn: Returns
26 Somers Road  
Rugby, CV22 7DH  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


The following items cannot be returned:

  •     Software  
  •     Items made to order  
  •     items that had headers soldered as requested by customer  

For defective or damaged products, please contact us at the customer service using the contact us formnumber below to arrange a refund or exchange. 

Please Note      

  •        Sale items are FINAL SALE and cannot be returned
  •        All accessories must bt returned   
  •        Original packing   
  •        Packaging must not be defaced   
  •        Must be in a resaleable condition   


If you have any questions concerning our return policy, please contact us at:

01788 844422 

This return policy was created using Termly’s Return and Refund Policy Generator.